Privacy Policy

Flatlight SAS ("Flatlight", "we", "us") processes personal data collected through this website in accordance with Regulation (EU) 2016/679 ("GDPR") and applicable French data-protection law.

Controller

The controller is:

Privacy contact: privacy@flatlight.tech

Data collected

When you use our contact form or interact with this website, we may collect:

• your name;
• your company name;
• your professional email address;
• your telephone number, if you choose to provide it;
• the content of your message;
• technical metadata necessary to secure and operate the website, remember consent preferences, and apply your analytics choice; and
• analytics-related usage data where Analytics consent has been granted.

Purposes and legal bases

We process this data:

• to receive, review, and respond to your enquiry;
• to manage follow-up exchanges related to your request;
• to ensure the security and proper functioning of the website and contact channel;
• to remember your cookie-consent preferences and apply your analytics choices; and
• after consent, to understand page usage, improve the website, and assess interest in Flatlight's technology.

The legal basis is:

• Article 6(1)(f) GDPR, based on our legitimate interest in handling business enquiries and securing our website;
• Article 6(1)(b) GDPR where your request concerns pre-contractual steps; and
• Article 6(1)(a) GDPR where consent is required for analytics cookies or similar technologies.

Our legitimate interest is to manage and respond to requests sent to Flatlight through its website and to maintain the security of our online services.

Mandatory fields

Fields marked with an asterisk are required. If you do not provide them, we may be unable to process your request.

Contact form

The contact form currently opens an email message through the user's email client. The information you send is transmitted by email to Flatlight and processed in order to handle your request.

If the contact form is later connected to a third-party form delivery service, this Privacy Policy must be updated to identify the relevant provider and processing conditions.

Recipients

Your data are accessible only to authorized Flatlight personnel and, where necessary, to service providers acting on our behalf for website hosting, analytics, tag management, security, IT support, and email delivery.

Hosting provider

This website is hosted by HOSTINGER INTERNATIONAL LIMITED.

Analytics

After Analytics consent is granted, the website may collect privacy-conscious analytics data to understand page usage, improve the website, and assess interest in Flatlight's technology.

Analytics tooling may include Google Tag Manager and Google Analytics. Google Tag Manager is used as the website's analytics entry point, and Google Analytics may be deployed through that container after consent.

International transfers

If any recipient is located outside the European Economic Area, Flatlight will ensure that the transfer is covered by an adequacy decision or appropriate safeguards under Chapter V GDPR. You may request more information about such safeguards by contacting privacy@flatlight.tech.

Retention

Contact-form and enquiry data are kept for the time necessary to process and close your request, and thereafter only for as long as necessary to manage follow-up correspondence, establish proof of exchanges, or comply with legal obligations.

Consent-preference data are stored for up to 6 months. Where analytics are enabled on the basis of consent, retention of analytics data depends on the live configuration of the relevant analytics provider and should be reviewed accordingly.

Your rights

Subject to the conditions of applicable law, you may request access to your personal data, rectification, erasure, restriction of processing, and objection to processing. Where applicable, you may also exercise your right to data portability.

To exercise your rights, contact:

privacy@flatlight.tech

You may also lodge a complaint with the CNIL, the French data protection authority.

Automated decision-making

Flatlight does not use contact-form submissions for automated decision-making or profiling.

Updates

This Privacy Policy may be updated from time to time to reflect legal, technical, or operational changes.

Last updated: 4 July 2026